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How can I adjust the volume of media, alarm and ring quickly?

How can I set an MP3 as a ringtone?

Follow below steps to set an MP3 as phone ringtone after download it to local.
1) Touch “Settings” icon.
2) Touch “Sound”.
3) Touch “Phone ringtone”, you will see a list of ringtones
4) Touch “Add ringtone”, a list of ringtones appear.
5) Choose an MP3 you like and touch OK.
6) Touch OK.

How can I change ringtone to vibration?

To activate Vibrate, press the down volume key until you feel the phone vibrate.
To resume normal ringtone, press the up volume key.

How can I change default ringtone and volume for incoming calls?

Your phone uses sounds and vibrations to note you for some news, including ringtones, notifications, alarms and navigation feedback. You can customize any of these sounds, as well as control their volumes.
a. Change default ringtone for incoming calls.
1) Touch “Settings” icon.
2) Touch “Sound”.
3) Touch “Phone ringtone”, you will see a list of ringtones
4) Touch a ringtone to select and hear it.
5) Touch “OK” to confirm your final selection.
b. Change volume for incoming calls.
1) Touch “Settings” icon from Home screen or under main menu.
2) Touch “Sound”.
3) You will see a Volume Bar. Drag it to adjust the volume.

How can I add the number in a message to the contacts?

You can follow below steps to add numbers in a message to contacts by opening the message-> Touch the number in a message which you want to add to the contacts -> Touch “Add contact” -> you can chose a contact to add or “Create new contact”, Touch “Create new contact” enter the name and related information ->Touch “SAVE” icon to save. If you chose a contact to add -> select a contact which you want to add ->Touch “SAVE” icon to save.

How do I set screen lock?

In order to protect your personal information, you can adjust your phone’s lock settings by accessing into main menu -> “Settings” -> “Security & location” -> “Screen lock” ->Touch the type of lock you would like to use.
After you set a lock, a lock screen displays whenever your screen is woken up, requesting pattern, PIN, or other specified key.

Notes:
Screen lock options are listed in the approximate order of the strength of their security, starting with “None” and “Swipe”, which provide no security.

Is my mobile phone system faster than the previous system / application startup program?

On Android 8.0, the boot of Pixel device only needs half of the original time, as well as the startup speed of application. Google has optimized the application startup process, including compressing garbage collected information and code areas. There’re also restrictions on background services to prevent applications from running in the background for too long. The goal is to greatly reduce battery consumption.

What is Google Play Protect?

Go to “Settings” -> “Security & location” -> “Google Play Protect”.
Google launched the Google Play Protect function, which can be regarded as a virus scanner for Android applications. So far, the Google Play Protect team has scanned more than 50 billion times for this applications every day. The user will see the latest scan items in the Google Play application update window and find any problems happen in your phone recently.

How do I add new apps on the Home screen?

To add new applications on the Home screen, swiping your finger up from the bottom of the screen on Home screen, you will see all the applications. Long-press and drag an application to your desired screen.

What is the Auto-Fill function?

Go to “Settings” -> “System” -> “Languages & input”-> “Autofill service”.
For the most commonly used applications on user devices, Android 8.0 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

How can I change the permission for my apps?

You can change the “app permission” in the Settings -> Apps & notifications ->App permissions->selecting a topic. Use the toggles to switch individual permissions on or off.

How can I make a screenshot?

Users can share what’s on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app.
Push power button and Volume down button at the same time for a couple of seconds. You should then see an animation showing you the screenshot, and view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery application.

How can I check the device’s model number, Android version, Baseband version, and Kernel version?

You can check the information by accessing into main menu -> “Settings” -> “System” -> “About phone”.

How can I check the IMEI number of my device?

You have 3 ways to check the IMEI information:
Way 1: Check the IMEI information from the IMEI label which was stuck to the battery jar or battery cover
Way 2: By touching *#06# in dial keypad
Note: If the SIM card is not inserted to your phone, IMEI information may not appear on the screen. Please insert SIM to your phone then check the IMEI information again by typing *#06#.
Way 3: Go to main menu -> “Settings” -> “System” -> “About phone” -> “Status” -> “IMEI information”

How can I change the language of the device?

Change language of your phone by accessing into main menu -> “Settings” -> “System” -> “Languages & input” -> “Languages” -> Add a language-> Choose the language that you want to add ->Press and drag the language to the top to set.

How can I set up my device when I turn it on for the first time?

The first time you turn on the phone, you will see a welcome screen. You can start to set up your phone by following the instructions.
A series of screens will lead you through the setup process. You also have the option to skip some steps during the process.
You can set screen lock to prevent others from using this phone without your permission.

What can I do when my phone pops up a warning saying “high temperature”?

The warning is the normal consequence of the CPU handling excessive data, which makes battery warm. It’s a normal phenomenon that battery and phone will get warm.
You can follow below actions to make phone return to normal temperature:
1) It is suggested not to expose your phone in the sunshine for long time;
2) Close large power consumption applications, such as music , chatting applications, GPS application, 3D gaming, video streaming etc.;
3) Reduce the brightness of screen to lower the temperature.

How can I turn on Bluetooth and pair with another Bluetooth device?

Bluetooth is a short-range wireless communications technology used to communicate between devices over a distance of about 8 meters.
To connect to a Bluetooth device, you must turn on your phone’s Bluetooth radio. The first time you use a new Bluetooth device, you must pair it with the one you want to connect. Then both devices should know how to connect each other securely. After that, they will connect automatically.
1) Touch “Settings”.
2) Touch “Network & connection”
3) Touch “Bluetooth”.
4) Switch to “On” position for searching the device.
5) Touch “Pair new device”, the device will scan for available devices and display the names.
6) Touch the device that you want to pair with.

You can also turn on Bluetooth from the Quick settings. Touch the indicator icon area and drag it downwards by your finger. You can turn Bluetooth on or off.

How to turn off TalkBack function?

TalkBack is a screen reader primarily for people with blindness and low vision. It allows interaction with the device using spoken feedback. In this mode, you need to quickly touch the button twice to choose the button.

Please follow these steps to turn off the TalkBack function:
1) Hold down “Volume Up” + “Volume Down” button at the same time for seconds.
2) Touch “OK” button.
3) Double tap the “OK” button to suspend TalkBack function.
4) Go to main menu -> “Settings” -> “Accessibility” -> “Talkback”.
5) Touch the switch button.
6) Choose “OK” to turn off the TalkBack function.

 

How can I configure or unpair a Bluetooth device?

Some Bluetooth devices have multiple profiles. Profiles can include the ability to transmit your conversations, play music in stereo, or transfer files or other data. You can select which profiles you want to use with your phone. You can also change the name of the Bluetooth device.
You can follow below steps to unpair a Bluetooth device.
1) Touch “Settings” icon from Home screen or under main menu.
2) Touch “Network & connection”
3) Touch “Bluetooth”.
*Make sure the Bluetooth is turned on.
4) Touch the Quick Settings icon beside the connected Bluetooth device you want to configure.
5) A screen opens that allows you to change the device’s name or unpair it.

How can I perform a factory reset on my phone?

You can follow below steps to reset your phone in the boot status.
1) Go to “Settings”.
2) Touch “System”
3) Touch “Reset”.
4) Touch “Erase all data (Factory data reset)” to start.
5) Touch “RESET PHONE” in the open window.
6) Touch “ERASE EVERTHING”.
Warning: this action will erase all your personal information and downloaded apps.

Factory reset with your phone in Shutdown state.
1) Power off the phone. Long press “power” key and “volume up” key till an Android robot come out, then press “power” key and “volume up” key shortly to enter the Android system recovery mode.

2) Press “volume” key to select “wipe data / factory reset” then press “power” key to confirm factory reset;

3) Press “volume” key to select “Yes” –>press “power” key to confirm the deletion of all user data;

4) Factory reset complete, press “volume” key to select “reboot system now” then press “power” key to confirm.

How can I connect my phone to a PC via USB cable?

When your device connects to a PC, the device will ask you which mode you want to use.
To transfer data between the device and computer, select Transfer files mode.
To transfer photos or files if MTP is not supported(PTP),select Transfer photos(PTP).
To disable all data and file transfer connection with computer and put device in charging only mode, select Charge this device.
Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.
Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.

How can I format SD card as portable after SD card has been set as internal memory in my device?

If you want to format SD card as portable after it has been set as internal in your device, go to Settings -> Smart Manager -> Storage -> SD card ->touch icon at the top right corner-> Storage settings->Format.

How can I set up my SD card?

Go to Settings ->Smart manager->Storage -> touch Portable storage “SD card”, then you can browse the contents of SD card, such as downloads, music, pictures, etc.

How can I change the name of my Bluetooth?

You can follow below steps to rename the Bluetooth.
1) Touch “Settings”.
2) Touch “Network & connection”
3) Touch “Bluetooth”.
*Make sure the Bluetooth is turned on.
4) Touch Device name.
5) A Window pop-up “Rename this device”.
Type the name you want and press “Rename” to save.

How can I connect to a mobile network?

It depends on your carrier and service plan; your phone may connect automatically to your carrier’s available data network. Or you may need to insert a SIM card or configure details for a specific carrier.
Usually, your mobile network settings allow you to adjust several aspects of your phone uses mobile data.
1) Touch “Settings” icon from Home screen or under main menu.
2) Touch “Network& connection”.
3) Then touch “Cellular network”.
4) After this, user should create/select a correct APN from “Access Point Names”.

Note: Please swipe down the notification bar and touch and activate cellular data to turn on the data access; you can’t adjust mobile network settings when Airplane mode is selected.

How can I change the input method?

1) Touch “Settings” icon from Home screen.
2) Touch “System”
3) Touch “Languages & input”.
4) Touch “Virtual keyboard” to choose the input method you want.

Why couldn’t I use three ways calling / multi-conference call function? Why does it say “Can’t conference call” when I use conference call function?

Three ways calling / multi-conference call function requires network/SIM card support. If your SIM card isn’t activated such function by your service provider, the mobile will show a message “Can’t conference call” when you try to use it. Please contact your service provider to enable multi-conference call service for your SIM card.

How can I change default ringtone and adjust volume for incoming calls?

Your phone uses sounds and vibrations to note you for some news, including ringtones, notifications, alarms and navigation feedback. You can customize any of these sounds, as well as control their volumes.
a. Change default ringtone for incoming calls.
1) Touch “Settings” icon from Home screen or under main menu.
2) Touch “Sound”.
3) Touch “Phone ringtone” or “Ringtone & vibrate”.
4) Touch “SIM1/SIM2 ringtone” (only for Dual SIM version)
5) You will see a list of ringtones.
6) Touch a ringtone to select and hear it.
7) Touch “OK” to confirm your final selection.

b. adjust volume for incoming calls.
1) Touch “Settings” icon from Home screen or under main menu.
2) Touch “Sound”.
3) You will see a Volume Bar. Please drag to adjust the volume.

How can I silence the ringer of incoming calls?

There’re 3 ways to silence the ringer before answering the call.
Way 1: Press the Volume Down/Up or Power button on the side of your device.
Way 2:Enable Gesture function by going to “Phone” app and press the menu key in the top right corner of screen -> “Settings” -> “Accessibility”-> activate “Turn over to mute”, then you can mute incoming calls by turning the phone over when a call is coming.
Way 3: Go to menu-> “Settings” -> “Sound”-> activate “Silent mode”.
Way 4: Drag the Status Bar down by your finger and then touch “Sound” icon to change to “Vibrate” or “Mute”

How do I interact with status bar?

Its icon appears on the top of the screen when you receive a notification. You may also hear a sound notice depending on your sound setting. With the notification bar, you can:
1) See your notifications by swiping your finger down from the top of the screen.
2) Respond to a notification by touching it.
3) Dismiss a notification bar by swipe it sideways.
4) Dismiss all event-based notifications by touching Broom icon at the bottom of screen. Some on-going notifications may remain.
5) Access to quick settings by swiping to right in the Notification Panel or drag the Status Bar down by your finger and then you can access more settings by touching the icon at the bottom of the screen.
6) Touch a notification to expand or collapse the notifications. Then news with photos and headlines can be displayed completely in the notification. So more new information can be shown in the new notification.
7) Call or SMS back directly from notification, and even hang up the call.
8) Gmail notifications with new emails display.
9) Calendar notification and email to all attendees with an embedded quick response to notify them something.
10) You can also customize notification tile by touch Edit icon , press and drag a tile to add or to remove.

What can I do when my phone’s screen is so dark?

Go to “Settings” -> “Display”->“Brightness level”, on the slider; drag the slider handle to the right and improve the brightness of screen.
If there is no significant improvement, we recommend you to update the system version, connect a WiFi network and go to “Settings” -> “System” -> “Updates” -> “CHECK FOR UPDATES NOW” -> “Download” -> “Install”

How can I set an MP3 as a ringtone?

Follow below steps to set an MP3 as phone ringtone after download it to local.
1) Touch “Settings” icon from the Home screen or under main menu.
2) Touch “Sound”.
3) Touch “Phone Ringtone” or “Ringtone & vibrate”.
4) Touch “SIM1/SIM2 ringtone” (only for Dual SIM version)
5) Touch “Add ringtone…”
6) Choose an MP3 you like and touch OK.
7) Touch OK.

How can I change ringtone to vibration?

Way 1: To activate Vibrate, press the down volume key until you feel the phone vibrate.
Note: To resume normal ringtone, press the up volume key.

Way 2: Go to “Settings” menu ->”Sound”-> Ringtone & vibrate (only for Dual SIM version) ->Activated “Also vibrate for calls”

How do I add new apps or widgets on the Home screen?

To add new applications on the Home screen, touch the menu icon , you will see all the applications. Long-press and drag an application to your desired screen.

To add new widgets to the Home screen, long press the Home screen that’s not occupied, touch icon “WIDGETS”, you will see all the widgets. Touch and drag a widget to your desired screen.

What is Google Play Protect?

Go to “Settings” -> “Security & location” -> “Google Play Protect”.
Google launched the Google Play Protect function, which can be regarded as a virus scanner for Android applications. So far, the Google Play Protect team has scanned more than 50 billion times for this applications every day. The user will see the latest scan items in the Google Play application update window and find any problems happen in your phone recently.

How can I make a screenshot?

Users can share what’s on their screens more easily by taking screenshots. Hardware buttons let them snap a screenshot and store it locally. Afterward, they can view, edit, and share the screen shot in Gallery or a similar app.
Push power button and Volume down button at the same time for a couple of seconds. Or you can go to “Settings” -> “Advanced features” -> “Gestures”, enable 3 fingers screenshot, then swipe down with 3 fingers. You also can swipe down quick settings in any screen, click screenshot icon to make a screenshot. You should then see an animation showing you the screenshot, and view the screenshot by tapping on the thumbnail in the notification tray or by visiting your Gallery application.

How can I check the IMEI number of my device?

You have 3 ways to check the IMEI information:
Way 1: Check the IMEI information from the IMEI label which was stuck to the battery jar or battery cover
Way 2: By touching *#06# in dial keypad
Note: If the SIM card is not inserted to your phone, IMEI information may not appear on the screen. Please insert SIM to your phone then check the IMEI information again by typing *#06#.
Way 3: Go to main menu -> “Settings” -> “System” -> “About phone” -> “Status” -> “IMEI information”

How can I set quick response for calling?

You can edit quick response text in the “Phone” app-> press the menu key in the top right corner of screen -> “Settings” ->“Quick responses”.

How do I change the wallpaper?

You can set wallpaper by accessing menu-> “Settings” -> “Display” -> Wallpaper”. Select a wallpaper source from “Live wallpapers/Photos/Wallpapers”, select wallpaper as you like and touch “Set wallpaper” at the top, choose which screen you would like to set wallpaper.

How can I change the permission for my apps?

You can change the “app permission” in the Settings -> Apps -> App permissions->selecting a topic. Use the toggles to switch individual permissions on or off.

What is the Auto-Fill function?

Go to “Settings” -> “System” -> “Languages & input”-> “Autofill service”.
For the most commonly used applications on user devices, Android 8.0 will help users to log in quickly without having to fill out account names and passwords every time. For example, when a user uses a new device, the saved account name and password can be extracted from the Chrome. After selection, the automatic filling function can be carried out locally, suitable for most applications you may using.

What can I do when my phone’s screen is so dark?

Go to “Settings” -> “Display”->“Brightness level”, on the slider; drag the slider handle to the right and improve the brightness of screen.
If there is no significant improvement, we recommend you to update the system version, connect a WiFi network and go to “Settings” -> “System” -> “Updates” -> “CHECK FOR UPDATES NOW” -> “Download” -> “Install”

How can I format SD card as portable after SD card has been set as internal memory in my device?

If you want to format SD card as portable after it has been set as internal in your device, go to Settings -> Smart Manager -> Storage -> SD card ->touch icon at the top right corner-> Storage settings->Format.

How can I set up my SD card?

Go to Settings ->Smart manager->Storage -> touch Portable storage “SD card”, then you can browse the contents of SD card, such as downloads, music, pictures, etc.

How can I connect my phone to a PC via USB cable?

When your device connects to a PC, the device will ask you which mode you want to use.
To transfer data between the device and computer, select Transfer files mode.
To transfer photos or files if MTP is not supported (PTP), select Transfer photos (PTP).
To disable all data and file transfer connection with computer and put device in charging only mode, select Charge this device.
Computers that use Windows XP might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Windows Media Player 11 or higher which contains the proper drivers.
Computers that use Mac OS X 10.5 or later might not connect properly, because they don’t have the proper drivers installed by default. To fix this, download and install Android File Transfer which contains the proper drivers.

How can I change the name of

You can follow below steps to rename the Bluetooth.
1) Touch “Settings”.
2) Touch “Network & connection”
3) Touch “Bluetooth”.
*Make sure the Bluetooth is turned on.
4) Touch Device name.
5) A Window pop-up “Rename this device”.
Type the name you want and press “Rename” to save.

How can I change the input method?

1) Touch “Settings” icon from Home screen.
2) Touch “System”
3) Touch “Languages & input”.
4) Touch “Virtual keyboard” to choose the input method you want.

How can I forward a message to other contacts?

Follow below steps to forward messages.
1) Touch to open the message.
2) Touch and hold the message that you want to forward.
3) Touch icon at the top right coner of the screen.
4) Touch “Forward”
5) Select the contacts from the list or touch “New message”.
6) Enter the recipient number or select from the contacts.
7) Touch send icon

How can I perform a factory reset on my phone?

You can follow below steps to reset your phone in the boot status.
1) Go to “Settings”.
2) Touch “System”
3) Touch “Reset ”.
4) Touch “Erase all data (Factory data reset)” to start.
5) Touch “RESET PHONE” in the open window.
6) Touch “ERASE EVERTHING”.
Warning: this action will erase all your personal information and downloaded apps.

Factory reset with your phone in Shutdown state.
1) Power off the phone. Long press “power” key and “volume up” key till an Android robot come out, then press “power” key and “volume up” key shortly to enter the Android system recovery mode.

2) Press “volume” key to select “wipe data / factory reset” then press “power” key to confirm factory reset;

3) Press “volume” key to select “Yes” –>press “power” key to confirm the deletion of all user data;

4) Factory reset complete, press “volume” key to select “reboot system now” then press “power” key to confirm.

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